Return & Refund Policy

At 【请替换：店铺名称】, we strive to ensure your complete satisfaction with every purchase. If you are not fully satisfied, you may request a return in accordance with the policy outlined below.

Return Period

Return requests must be submitted within 30 calendar days of the delivery date of your order.

Return Requirements

To be eligible for a return, the item(s) must:

Be unused and in their original condition.
Include all original packaging and accessories.
Be free from any damage caused by misuse or accidents.
Be returned in a condition suitable for resale.

Items that do not meet these criteria may not qualify for a refund.

Non-Eligible Returns

Returns will generally not be accepted for the following items:

Personalized or custom-made products.
Gift cards or digital products.
Final sale or clearance merchandise.
Items showing signs of use.

Refund Approval & Processing

Once your return is received and inspected within 2-4 business days, we will notify you of the approval or rejection of your refund.

Approved refunds will be processed back to your original payment method. Please allow 7-10 business days for the refund to be reflected depending on your payment provider’s policies.

Return Shipping Costs

Customers are responsible for the cost of return shipping unless the return is due to a defective, damaged, or incorrect item received from us.

Delivery Issues

If your package arrives damaged, incomplete, or contains incorrect items, please retain all original packaging materials and contact us promptly for review.